Privacy Policy

Last updated: July 10, 2025

This Privacy Policy describes how THE SHUTTER FACTORY INC. collects, uses, and protects your information.

1. Information We Collect

We may collect the following:

Name

Phone number

Email address

Consultation details

IP address, browser/device info (for analytics)

2. How We Use Your Information

We use your personal data to:

Schedule appointments

Send SMS or email follow-ups

Provide promotional offers

Request reviews

Improve our website and services

3. SMS Consent & Communication

By submitting your phone number through our website or during service engagement, you consent to receive SMS messages from us regarding your appointment, updates, or promotions.

Message frequency varies (1–2 per request). Message and data rates may apply. You may opt out at any time by replying STOP or emailing us at [email protected]. We do not sell or share your phone number or SMS data with third parties.

4. Data Sharing

We only share data with:

Trusted service providers (e.g., website hosting, CRM tools)

Legal authorities when required

We never sell or rent your personal information.

5. Data Security

We use appropriate security measures to protect your personal information. However, no system is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your data at any time by contacting us at [email protected].

7. Cookies & Tracking

We may use cookies for analytics and functionality. You can manage your preferences via your browser settings.

8. Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy as needed. We encourage users to review it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact: Tom Shinn

THE SHUTTER FACTORY INC.

Phone: (772) 220-2427

Mailing Address: 1476 NE Silver Maple Way, Jenson Beach, FL 34957

Email: [email protected]

Website: www.shutterfactoryfl.com